ZoomCaterers

Effective Date: July 12, 2024 | Last Updated: August 25, 2025

1. Introduction

ZoomCaterers ("Company," "we," "our," or "us") values your trust and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you access or use our mobile application, website, and related services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our Services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, including but not limited to:

• Full name
• Email address
• Phone number
• Payment and billing details

This information is collected when you:

• Create an account or register with us
• Place an order for catering services
• Subscribe to our newsletter or promotional communications
• Contact our customer support team

2.2 Non-Personal Information

We may automatically collect certain information that does not identify you personally, such as:

• Device details (model, operating system, unique identifiers)
• IP address and browser type
• Pages or features you access within our app or website
• Cookies and similar tracking technologies

3. How We Use Information

We use the information collected for the following purposes:

• To deliver, operate, and improve our Services
• To process transactions and manage customer orders
• To communicate important updates, promotions, and service notifications
• To personalize your user experience
• To detect, prevent, and address technical issues or fraudulent activities
• To analyze trends and enhance the performance of our Services

4. Disclosure of Information

We do not sell or rent your personal information. However, we may disclose information under the following circumstances:

• Service Providers: We may share information with trusted third-party providers who assist in payment processing, analytics, delivery, marketing, and customer support.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.
• Legal Obligations: We may disclose information when required to comply with applicable laws, regulations, legal processes, or governmental requests.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. While we strive to use commercially reasonable measures, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing emails by following the link provided in our communications.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with the updated Effective Date. We encourage you to review this page regularly to stay informed of any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

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